Angela Leong
Written & Posted by Angela LeongRegistered Clinical Counsellor, Founder of AEM

Why Introverts Feel Unheard (And Extraverts Feel Misunderstood)

06 Aug, 2026
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The introverted and extraverted personality types were first described by Carl Jung in 1921. Since then, we've settled on a simple shorthand: extraverts are energized by the company of others, and introverts are energized by time alone. It's a useful starting point. I just don't think it's the whole story.

I was inspired to write this after a conversation with friends of mine in a committed relationship — one a clear introvert, the other an unmistakable extravert — layered on top of years of sitting with clients in my Vancouver counselling practice and pondering this exact dynamic.

What if the most important difference between introverts and extraverts isn't where they get their energy? What if it's how they expect connection to happen — and what happens when that expectation goes unmet for too long?

We All Need Solitude. We All Need People.

There's a flaw in how our culture defines introversion and extraversion. Introverts also need and are energized by the company of others. They experience loneliness. They crave intimacy. They want to be understood just as deeply as anyone else — they simply require less social stimulation before feeling full, or they're unwilling to tolerate excessive amounts of it. Many have other values that require alone time: creative pursuits, deep study, meditative practice.

Extraverts eventually reach their limits too, and need to recharge alone. When I interview extraverted clients, after a weekend retreat, a week-long festival, or back-to-back phone calls, they often crash and need extended rest or solitary withdrawal.

Everyone needs a balance of solitude and connection. Each personality type can learn strategies from the other to build a more regulated life. Clinging to "I just am who I am" doesn't help anyone get along with those who are wired differently.

The Missing Piece: Different Strategies for Connection

What our culture's definition misses isn't how much people socialize — it's how they approach conversation itself. When I ask introverted clients about their relationships, they describe a real need to be known by others. But their default strategy is to wait for someone to ask a question before they share. Before speaking, they're often silently asking: Is this person actually interested in what I have to say?

The more extraverted someone is, the less prompting they need to share what's on their mind. The most extraverted people need no prompting at all — they simply share spontaneously, hoping others will chime in with their own memory, opinion, or laugh. Conversation unfolds like jazz: improvised, overlapping, alive.

Introverted personalities, meanwhile, need continuous prompting to keep sharing a complete thought, or they risk being talked over by a more extraverted partner. Extraverts expect to be interrupted — otherwise they're content to keep going. Introverts patiently wait for the other person to finish, often pausing to reflect on what was said before adding their point.

Neither strategy is superior. They're simply different. The difficulty arises because each side unconsciously assumes everyone else is playing by the same rules.

The Great Misunderstanding

Imagine an introvert shares something deeply personal. They pause. The extravert reads the pause as a natural opening to add their own related story. But the introvert wasn't finished — they were hoping for a signal that they still had their listener's attention: a follow-up question, a nod, a "what happened next?" Without it, they quietly conclude: I guess they weren't interested.

Now the reverse. An extravert shares several stories in a row. The introvert waits patiently for them to finish before responding. The extravert had been expecting an interruption the whole time — to them, interruption isn't rude, it's engagement.

Two people can leave the same conversation each believing the other wasn't interested. Neither is correct. They were simply speaking different conversational dialects — the kind of small, everyday disconnection that, left unnoticed, quietly accumulates into resentment.

What I Notice in Therapy Sessions

Many introverts end up in psychotherapy partly because the format naturally accommodates their conversational style. Therapy offers a steady rhythm of questions and replies, and non-verbal encouragers that don't interrupt a train of thought. Silence isn't rushed. Ideas are allowed to unfold. For someone used to competing for airtime, this can feel profoundly relieving — words themselves do real emotional work, even when it doesn't feel that way at first.

Extraverts need therapy just as much, for their own reasons — that's a subject for another article on its own. But because extraverts are naturally better at spontaneous sharing, the therapist's role with them often looks different: gently slowing the pace, and lingering longer with material that might otherwise be narrated quickly and left behind.

Why Opposites Can Work Beautifully

Pairing an introvert with an extravert can be a wonderful combination — if each person can see the value in the other's approach to life. There's no need for sameness for a relationship to succeed. The introvert's limits create more balanced energetic expenditure. The extravert's openness to almost anyone creates a rich outer life full of novelty for the couple. Differentiation, not sameness, is often the strength.

The Hidden Risk: AI Companions and the Introvert's Longing to Be Heard

Here's where this gets more urgent than it used to be.

Large language models and AI companion apps do something few humans sustain: they stay with your thought. Instead of pivoting to their own story, they ask another question. Then another. For an introvert who is deeply longing to feel understood — and who already struggles to get that continuous prompting from a spontaneous, jazz-improvising extraverted partner — an AI that never interrupts can feel like the first "listener" who's ever fully waited for them.

That experience can be genuinely validating. It can also become a quiet, risky dependency.

As I explored in my TEDx talk, "How AI Companions Are Destroying Human Intimacy", a growing number of people are turning to AI companions — apps, chatbots, even robots — for comfort, love, and connection. I've written more about how AI companions, sex, and couples therapy intersect, and in my own practice, clients have started bringing their AI companions into the conversation during couples therapy. Recent research from the Kinsey Institute on singles in America found that roughly one in six singles — and about one in three Gen Zs — have already engaged romantically with an AI companion. These relationships feel safe on the surface: conflict-free, available 24/7, programmed to please. No risk of rejection, no hard conversations, no talking over you.

But that's exactly the problem for an introvert. Real intimacy was never meant to be easy. It's messy. It requires vulnerability, negotiation, and the risk of disappointment — the very things a chatbot is designed to remove. It's the same pattern we see with pornography quietly replacing real connection: what starts as an occasional, low-stakes substitute can gradually become the default, easier option — right up until it isn't actually satisfying the need underneath it. And even as AI tools get better at sounding supportive, there's a reason AI can't actually replace a psychotherapist: the same one-sided quality that makes an AI companion feel safe is exactly what makes it unable to do the deeper relational work a real therapeutic relationship can.

How This Erodes the Introvert–Extravert Relationship

For an introverted partner already feeling unheard by a spontaneous, fast-talking extravert, an infinitely patient AI companion doesn't just soothe the ache — it can quietly retrain the nervous system to expect a kind of attention no human partner, introvert or extravert, can sustain. Over time, this can:

  • Lower tolerance for the normal give-and-take (and occasional interruption) of a real relationship
  • Reduce practice with the skills relationships actually require — negotiation, compromise, repairing after a misunderstanding, making room for someone else's inner world
  • Widen the very gap this article started with, because the introvert retreats further into a "safer" substitute instead of learning to ask for what they need from their human partner

Our nervous systems are built to regulate one another — through touch, eye contact, shared laughter. During pandemic lockdowns, researchers at University College London studied over 1,700 people and found that touch deprivation was linked to significantly higher depression, anxiety, and loneliness. An AI companion can simulate conversation and remember your preferences, but it has no nervous system responding to yours. The feedback loop is one-sided. You may respond biologically to it, but it can't respond to you back — and that missing, mutual attunement is exactly what an introvert is actually hungry for.

The result, for many clients I've seen, is what I call fantasy fatigue: the moment the illusion of effortless intimacy collapses, and the underlying loneliness — and the underdeveloped relationship skills — are still there.

Where Psychedelic-Assisted Therapy Fits In

If AI companionship offers a one-sided shortcut around the discomfort of real connection, the opposite approach is to build the capacity to tolerate and enjoy that discomfort together. This is where emerging research on psychedelic-assisted therapy is genuinely promising for introvert–extravert pairs.

Psychedelics have been shown to increase Openness to Experience, one of the Big Five personality dimensions (MacLean, Johnson & Griffiths, 2011). Greater openness doesn't turn an introvert into an extravert — but it can increase willingness to experiment with unfamiliar ways of relating: initiating a conversation, sitting with an interruption without shutting down, staying curious about a partner whose style is different from your own. Psychedelics have also been associated with increased empathy, which can help a more extraverted partner slow down, notice their introverted partner's communication strategy, and adjust for it.

At An Elegant Mind, we work with this research directly through our founder Angela Ivy Leong's KISSS Method™ — Ketamine Induced Self and Sexuality Synchronization. It's a biopsychospiritual approach that combines Ketamine-Assisted Psychotherapy with evidence-based talk therapy, EMDR, and tantric practice, designed to help clients heal trauma, reconnect with their authentic selves, and deepen emotional and sexual intimacy — including with a partner whose conversational style feels foreign to their own. As we've written about in more depth, this approach can deliver immediate, life-changing results for couples. For couples where one partner leans introverted and the other extraverted, this work can open the exact kind of openness and empathy that makes learning each other's "dialect" possible.

Learning the Communication Style of the Person You Love

The next time someone you care about goes quiet, ask yourself: are they finished talking, or waiting for you to ask another question? And if someone seems to dominate the conversation, ask: are they trying to take the spotlight, or is spontaneous sharing simply how they experience closeness?

Many of our oldest relationship resentments begin as innocent misunderstandings. One partner feels unseen. The other feels unfairly criticized for being "too much." Neither realizes they're following entirely different assumptions about how connection works.

Love isn't asking someone to become more like you. It's appreciating their different approach to connection — and building, together, the tolerance for discomfort that no chatbot can substitute for. Perhaps that's the missing piece, not only in Jung's theory, but in how many of us are learning to relate in an age of infinitely patient machines.

If you recognize your own relationship in this — one partner feeling unheard, the other feeling misunderstood, or a growing reliance on a screen instead of each other — couples therapy or Ketamine-Assisted Psychotherapy through the KISSS Method may help.

Book a free 20-minute consultation with An Elegant Mind Counselling in Vancouver, or watch Angela's full TEDx talk on AI, intimacy, and human connection.

Learn more about Couples Therapy in Vancouver at An Elegant Mind Counselling in Vancouver, BC.

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